1. Order Processing Time
All orders will be processed within [1-3] business days after payment is received (excluding weekends and public holidays). Delivery time for common air compressor spare parts is 1-2 days. Delivery time for less common consumable parts may be 30-45 days.
2. Shipping Confirmation & Tracking
After shipment, you will receive an email with a tracking number. Tracking information is usually available within [24-48] hours.
3. Shipping Rates & Estimates
We offer the following international shipping options:
Standard Shipping: EXW Shanghai
Expedited Shipping: CIF (estimated 7-10 business days)
Note: Delivery time is an estimate and is subject to customs clearance speed.
4. Shipping Rates: EXW is free; CIF is the buyer's responsibility.
5. Customs, Duties, and Taxes: All are the buyer's responsibility.
6. Damaged or Lost Items: If your order is damaged in transit, please contact the logistics company and notify us within [48] hours of receipt. Please retain all packaging materials and damaged items for claims.
7. International Shipping Policy: We cannot process shipments from countries subject to international sanctions.
8. Contact Us: If you have any questions about shipping, please feel free to contact us:
Email: [welcome@fuxianglaitrade-compressor.com]
Customer Service Hours: [Monday to Friday 9:00 - 18:00]